Trying to get information
<p>Sent a query to Afrihost some 11 days ago, enquiring about FTTH. I had a single response, then sent an email response in turn, with a query. Evidently they have a black hole for emails from clients; no response. Myles was his name, and long for him I do......</p> <p> </p> <p>Today, I tried again. Asked the same question, this time of JP. After the inital mail from Afrihost, no further response to a further query. So now I'm not sure if its JP I miss or Myles. Myles is a nicer sounding name, don't you agree?</p> <p> </p> <p>So, then I try contact them via online chat. Not available......I try call back, not available. So I phone their JHB number......."you are caller number 14 in the queue. Estimated hold time is 14 minuntes"</p> <p> </p> <p>Gian, who's apparently the main-dog at Afrihost occasionally sends out pithy mails. Perhaps he should retire from doing so and use the time, rather more wisely, in finding out why his organisation is so dismal at responding to clients. I'm looking to take my personal account and my folks business account elsewhere. </p> <p> </p> <p>At one time Afrihost was truly great at service. Seems that their laurels have stain marks from severe resting.....</p> <p> </p> <p>To Gian: good lord man. Sort out your organisation or people will vote with their feet</p>