AT
André Thomashausen

1 reviews | Active since Sept 2019

03 Apr 2022, 19:09

Top Kudus to Afrihost Fibre line managment and customer service

For months Afrihost staff patiently put up with my complaints about intermittent carrier loss on my Openserve fibre line. The fault was near impossible to identify as the internet connection would drop for sometimes 20 or 30 seconds only, but enough to collapse a zoom session. I finally listened to an experienced Openserve engineer, prompted by Afrihost complaints to Openserve. He warned me that these issues had been experienced with my type of router before (Netgear Mesh system). I invested in a new Google Nest II mesh system and all my problems are over, total stability, best speeds and 100% reliability at the obtimal AFRIHOST pricing levels.

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