Ticket ID: NWW-***3 Subject: VWB-***1 Department: Connectivity Priority: High

I have been struggling to resolve poor internet connectivity and access.

Reporting and resolving the problem with Afrihost is HIGHLY FRUSTRATING as there are no people to "talk" to everyone is hiding behind a system and when they don't want to talk or listen they just ignore you ... !!

I have logged/registered a call - the priority status they claim is HIGH but the execution is nowhere near that.

Why is there no simple phone number to call ... or why do they say they call you back but this call never happens ...? Even Telkom (Openserve) has better service manners and actually called me to assist ....