1 reviews | Active since Mar 2014
Theft of Data and Airtime but zero service- ****************
I am very unhappy with Afrihost services. I signed up for the Mobile XS from my MTN sim in November 2019. There has been zero service meaning no data and no airtime.We tried to set the iPhone 6s to all the Afrhost settings and logged many service tickets over past 3 months.To date there is still no service and the billing still continues.I told the Afrihost consultant that I have effectively spoken to more than 21 people who just listen to the problem then transfer me then next person makes promises to fix but nothing.I told the consultant to investigate ********** activity as we have never used a single MB of data or airtime yet every time we check it says data depleted. I have now reached my end of begging so will look at Vodacom as a replacement. I want all my monies paid to date refunded as this a an abuse of customer in totality. I am tired of logging calls and sending messages and begging for service. This is a disgrace for AFRIHOST and I hope the CEO reads this message investigates and takes corrective action against the *********** staff that is disgracing his company.Very unhappy Afrihost Mobile XS customer. ***
