BW
Blake W
1 reviews | Active since Feb 2015
31 Oct 2015, 07:50
THEFT and EXCUSES
I have now been told that my line speed is not supported by my exchange. <br> For years I have been complaining about this problem. <br> <br> NOW they are making one excuse after another and ignoring my demands for a refund. <br> <br> Blatant THEFT LAZINESS AND STUPIDITY
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Afrihost.com's replyOfficial
04 Nov 2015, 10:04Hello skywalker90,
The Telkom DSMS system continuously monitors and adjusts the ADSL line sync to ensure that the Client has the best possible experience on their ADSL line.
We have contacted Telkom, and they have manually overridden this system and set the line sync to 4Mbps. For the moment the line appears stable, but we will need to monitor it from our side.
If you have any questions or queries with regards to the above, you are welcome to contact us directly via ***.
Kind Regards, The Afrihost Team.
The Telkom DSMS system continuously monitors and adjusts the ADSL line sync to ensure that the Client has the best possible experience on their ADSL line.
We have contacted Telkom, and they have manually overridden this system and set the line sync to 4Mbps. For the moment the line appears stable, but we will need to monitor it from our side.
If you have any questions or queries with regards to the above, you are welcome to contact us directly via ***.
Kind Regards, The Afrihost Team.
Best regards,
Afrihost.com's reply04 Nov 2015, 10:04
Official
Hello skywalker90,
The Telkom DSMS system continuously monitors and adjusts the ADSL line sync to ensure that the Client has the best possible experience on their ADSL line.
We have contacted Telkom, and they have manually overridden this system and set the line sync to 4Mbps. For the moment the line appears stable, but we will need to monitor it from our side.
If you have any questions or queries with regards to the above, you are welcome to contact us directly via ***.
Kind Regards, The Afrihost Team.
The Telkom DSMS system continuously monitors and adjusts the ADSL line sync to ensure that the Client has the best possible experience on their ADSL line.
We have contacted Telkom, and they have manually overridden this system and set the line sync to 4Mbps. For the moment the line appears stable, but we will need to monitor it from our side.
If you have any questions or queries with regards to the above, you are welcome to contact us directly via ***.
Kind Regards, The Afrihost Team.
Best regards,