The worst fibre/ wifi company in the world.

If I could give them 0 starts I would. Actually, if I could give them minus 10000 stars I would.

We have been having problems with them since the day of installation. The tech that installed everything is so rude, didn't do his job, didn't finish what he was supposed to do. He was also so rude, dropped the phone in our ear.

We had to do installation on our own. So much for paying them to do it, right?

We have been having problems with our connection EVERY DAY. When you contact customer services, they talk to you like you're some type of IT genius who just knows how to magically do all this stuff and understand what they say.

All they tell you basically is to restart your router, reset your router, turn it off and on again, connect to a lan cable (that they installed that is so short I can't even reach it, it's only a couple cm long) up in the air, to test the speed, and then test it again, and then test it again...

Tomorrow the same story again, the day after, the same story again.

I switched from Rain to afrihost, because we thought it would be better, but honestly, this is the WORST service we could've ever gotten.

Wd never get what we paid for. They don't send out technicians to fix their problems (they want you to do it for them without compensating you).

Their customer support team needs serious training on how to work with customers.

Their poor service caused me to fail an exam, and what are they doing about it? "please connect to the router..." What the actual? Why won't they send out a technician?

This is literally the WORST company ever. I would not recommend to anyone.

They never help or solve problems at all.