The worst customer service

<p>So i have been having the worst internet service of my life currently. the last month I have been having issues with severe ping going up from 250 to 5500 ping so i have sent help sms and no reply for 2 days already and when they answered me previously they want me to test certain things of which i have no prior knowledge as i am not that computer savvy.</p> <p> </p> <p>Giving the lack of sufficient details from them and no follow up I am consideriing as to why the hell I have to pay almost R900 a month for sub par internet, not even running at its line speed it should be running at.</p> <p> </p> <p>Why should I continue paying as much for no feedback and a product that does not seem to deliver on its promises?</p>