The worse customer service and do not take responsibility for their negative implications caused to customers

November month they had payment system issues and I lost 2 days salary of about R1400. I eventually had to closeghe line and apply for a new line just to do payment. No one compensate me and my family for the stress, inconvenience and trouble they caused for my at work. Again this month the same issue with payments. So I am going to lose money again as I am working from home. They take 3 days to respond and just apologize left right and centre as the apologies will give me a full salary on pay date. I have requested to move my debit date to on the dr I get paid but they do not give you an option for any other date but the 1st of each month. I need compensation for your *********** running of your business.