The only thing that works is the debit order

Installation happened more than 2 weeks ago. Invoicing happened at the same time. Yet I have not had a single moment of connectivity. Afrihost blames Vuma who did the fibre insytallation. Yet I have to phone their service provider as Afrish*t is uniwilling to help. Yet they have billed me for the month and will not provide a refund. Average wait times in the call centre are enormous. Because there is no switchboard link to fibre I need to wait in a queue for ADSL and the be transferred to another (longer) queue for fibre. I have logged about 10 tickets with their website and another 5 with email. The tickets disappear and no one bothers to respond. AVOID Afrish*t at all costs.