GV
Gideon V

1 reviews | Active since Oct 2025

02 Oct 2025, 22:26

Thanks for nothing

My name is Gideon Vorster, I reside in Heidelberg. I used to be a Vodacom customer, but I decided to join Afrihost because the seemed to offer better speed and connectivity, which is something I need since I work from home. I also thought it would be a good idea to pay more per month because I was "getting more". About 2 weeks ago I got the new router and made my monthly payment on the 17th of September. This morning I received a notification that almost R850 was deducted from my account, R850 that was not in my bank account. Nevertheless I contacted afrihost and their exact words to me was " The system will advise you when to pay when it bounces , for now nothing is suspended." Same day , same night and guess who is sitting without internet? That's right, me. I am such a loner that I am actually typing this from my wife's phone because she has data . I paid 16 days ago and here I am sitting without internet, not to mention that for the last 2 weeks I have complained because my internet drops when I am calls with clients, I have complained 3 times at least. I ended up paying more , and receiving less. I have 3 meetings tomorrow that I don't know how I will do them because I have no data and no internet, I cannot check my emails for the same reason, I cannot communicate with anyone for the same reason. People will probably read this and think " why doesn't he load data on his phone?" Because, my bank account show -R250. For a manic depressive and someone with suicidal thoughts this is hard for me to remain calm and reasonable in my head. And I have a client who is in Isreal who paid me and that money is not reflecting yet. What do I tell me kids ?what do I tell my clients. Better yet, I know no one is going to come back to me regarding this, I know that if on the off chance someone does get back to me it will be too late that my meetings will start tomorrow at 13:00 , but someone will probably get back to me at 18:00 , no one cares. I challenge you to fix my problem, I challenge you to care phone me before 12:00 tomorrow the 3rd of October 2025 my number is +***, remember I don't have data so cannot answer your WhatsApp calls or messages.

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