Terrible support service

Their customer service is shockingly terrible. Companies actually trying to provide bad service to their customers won’t even be able to compete against Afrihost. Their sales line is okay but once you’re a customer, they don’t bother wasting their time assisting you. Instead of sending a technician to investigate issues, they try to save costs by saying that’s not possible until you prove to them that you have tried everything possible from your side to resolve the issue. I have been driving up and down from work to home trying to comply with their requests and no luck at all. When I get home, I try calling them and there’s a MINIMUM, 40 minute waiting time. I WhatsApp them and they take hours to respond by which time I am back at office because of no response from them. Afrihost’s support staff, supervisor and managers need to be let go and they need to stop trying to save costs by hiring *********** people to run their business. I am requesting a cancellation of all my services with them and I’m looking forward to having them out of my life.