TERRIBLE SERVICE FROM AFRIHOST

No joy found in dealing with Afrihost. I have had to terminate my service with them. I still dont get assistance, connection issues still assist. I have pleaded that my line be freed as connection issues are affecting my work. I am unable to sign up with a new service provider because they refuse to free my line.

I have dealt with more than 10 consultants from afrihost, all wanting me to follow configuration steps. I follow the same instructions every time. These get me nowhere as my internet is on and off, I am always instructed to reset the router and configure.

How am I suppose to work like this?

I am taken for granted as some consultants just drop the call or end the whatsapp chat while I am busy responding / carrying out their instruction. When this happens a new consultant comes on board and it's the same cycle everytime.

AFRIHOST IF THIS IS THE WAY YOU TREAT YOUR CLIENTS, YOU SHOULD NOT BE IN BUSINESS AT ALL. I AM NOT TREATED FAIRLY AS A CUSTOMER. I CANCELLED MY SERVICE BECAUSE I WAS NOT TREATED FAIRLY BUT YOU WERE QUICK TO DEDUCT THE MONTHLY PREMIUM FOR YOUR SERVICE.

I DO NOT WISH THIS TYPE OF SERVICE UPON ANY PERSON. I COULD BE FIRED FROM MY JOB BECAUSE OF CONNECTIVITY ISSUES CAUSED BY YOU, BUT CLEARLY THIS DOES JOT MATTER TO YOU.

APPEALING TO ALL BUSINESSES AND INDIVIDUALS WHO ARE CONSIDERING MAKING USE OF AFRIHOST. DO NOT BOTHER. IT IS NOT WORTH IT. I HAVE RECEIVED MUCH BETTER SERVICE FROM MWEB AND I AM NOT EVEN THEIR CUSTOMER YET.