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Natasha L

1 reviews | Active since Dec 2015

18 Dec 2022, 19:01

Terrible service, absolutely shocking.

I don’t even know where to begin. All they know how to do is log a fault with the fibre provider, provide you with the reference and then wash their hands of the matter. No follow up to see if the fibre provider how is terrible at providing a service as well, has even called our come out to your place to sort the matter. They are quick to tell you it is not their fault but even quicker to ensure the account is paid monthly. Now who in their right mind expects someone to pay for a service they don’t get or get intermittently? The agents on their WhatsApp chats are full of attitude, but I guess that shouldn’t surprise me. So tired of everyday struggling to work of mobil and having to foot that bill as well cause the fibre and service I pay for at Afrihost is not forthcoming.

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