Terrible service!

Ive been a customer for a few months, I have been asked to send a copy of my ID which I have done shortly after my first payment months ago. Suddenly this week I get 2 emails to say I wont be connected next month as the copy they have received isnt clear.

I have rep**** to both emails saying I will not send another copy (as why after months should I?)

I havent heard anything. Afrihost will use the copy I sent or cancel my account.

Furthermore, they cannot even provide a detailed billing report to tell me where my internet is going to.