Terrible service!

Dear Afrihost,

I am writing to express my extreme dissatisfaction and frustration regarding the delay in connecting my Fibre internet service. I signed up with your company on the 20th of February 2023, and yet, despite numerous assurances, I am still not connected.

It is unacceptable that I have been waiting for this service for over a month now, and I have not received any satisfactory explanation for the delay. I have contacted your customer service team multiple times, and every time I am given false promises and excuses for the delay.

I demand an immediate explanation for this delay and an assurance that my connection will be made as soon as possible.

If the connection is not made within the next 48 hours, I will be forced to escalate this issue and cancel all my Afrihost services. I expect that this matter will be resolved urgently.

Sincerely,

Michael-John Marais