Terrible Service

After waiting an eternity for Fibre to be installed, it's almost like I wished I hadn't. Firstly I ended up purchasing my own router because the router that was ought to be shipped was still sitting in the warehouse, needless to say a very uncessary expense.

Last week my internet did not work because all of a sudden my account was not syncing, I was expected to drive all the way into the office to get work done and I work from home.

Yesterday my internet stopped working randomly only to find out my fibre line number had been recycled. Today I still do not have any internet, to top it off I ended up purchasing mobile data in order to hotspot my phone device in order to get some work done due to working from home. Again an unecessary expense which accounts for more than half my Afrihost monthly bill spent in 1 day, which mind you was sent to me like clockwork today. If only the uptime of internet worked as well as the billing system

Nobody can answer me as to when this will be resolved despite it being a fault on the ISP/Fibre provider side, I have to wait.... This is absolutely ridiculous and to add to it cost me extra money at my own expense.