Terrible Service

We placed an order for internet on the 27th November 2020. Afrihost then charged us for the fibre installation on the 2nd December 2020. Afrihost has subsequently submitted incorrect orders to Vumatel which is delaying Vumatel from coming to install the fibre. Afrihost has many excuses and has not yet sorted out the issue. It is now the 17th December abs we are sitting with no internet.