Terrible Fixed Wireless Service since August 2019!

I started my fixed wireless service with Afrihost in Dec 2018. Up to July 2019 everything seemed to be fine, with occasional band width issues. Since Aug 2019 my status (access) would disconnect & the only way to reconnect to the Cell C service again was via factory reset of the modem. After multiple attempts to sort out the problem with various agents on the phone (days & weeks apart), the matter was eventually escalated to Cell C & a replacement sim card was offered. Since that was done my service was disconnected from Cell C completely & I do not have any service at all (previously I at least had service on an intermittent basis when resetting the modem). I was told that a supervisor would phone me to have the problem sorted out & I'm still waiting. I've read a number of complaints relating to fixed wireless issues with Cell C being in trouble ***ing money) & I have a sneaky suspicion this is way the service is no longer working properly. Instead of moving customers to a reliable wireless service provider, Afrihost remains quiet & charges their customers money on a monthly basis for a dysfunctional service that has clearly stopped working. Stay away from Afrihost Fixed Wireless / Cell C!