Telkom Lte with Afrihost

I opted for an uncapped Lte line from Telkom with Afrihost in the beginning of July 2022. I even bought an ZTE router from afrihost that only works with this Telkom Lte simcard. For the 1st month no problems at all. Great speed, great service.

Then August came, every day around 16h00 my devices says "no internet access" up until midnight, still to this day 16 Oct 2022. Ive logged tickets, call backs, emails. Everytime im being told that they are busy to escalate this problem. I have basically paid for a service for the past two months that i can barely use. I asked that they get back to me with the escalation but still nothing. On 12 Oct 2022 I spoke with a "Sabelo" who promised to get back to me still no feedback.

Evertime you speak to someone they have you on the line to change settings with no luck, then its being escalated again. Waste your time with no actual results.

This is the worst service I've recieved from Afrihost. I am really disappointed in you guys and WONT refer Afrihost to anyone who needs internet.

Danst Van Deventer Nr in question: ***