Support sucks, speed sucks, feedback sucks

Cancelled my internet with them. After numerous support and whatsapp chats over last 6 months I decided it time to leave.

My internet speed was great first few months and then would die down where I can barely open a browser. Then later on it would recover and be around 10-20 download again. But just for a few minutes before slowing to <100 kbps

One consultant was suppose to log a ticket with the provider and provide me with reference number and get back to me in 2 weeks - never received the reference and never heard anything again.

One consultant just stopped responding to me after talking to them about random consistent usage on my account while we were on leave (and nothing is on obviously) each night at the same time.

I just decided I had enough. The support is just horrible. Speeds sucks after a few months and just not worth the "savings".

I rather pay more and get quality, consistent service (and speed) vs lower cost and little to no service/feedback on basic queries.