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Batista M

1 reviews | Active since Apr 2020

11 Jan 2025, 16:38

Support need help - they even rude - telling me i dont read.

do not use afrihost - i repeat do not use than at all!! they have disconnected my vumatel connection 3times in a row and when you speak to support on whatsapp, they tell you its activate but support on email tell you they deactivated. Spoke to Gabisile N and they told that my vumatel line is active - on the 9/01/2025 but now i get an email from Smangele saying that my Vumatel connection was deactivated on the 09/01/2025 - this is the 3 times this is happening.

please just refund me my money foe this month and you can terminate this connection. the support on whatsapp has no idea what is happening - they only know the basic.

can afrihost just give me back my refund so i can get another ISP please i need my money back - now their support is tell me it will take 3 -5 business day to activate my fiber

just give me my money back i will not wait for 3-5 business day for an error you did - its going to be 5 days without internet!!!

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Replies (1)
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Batista M's update11 Jan 2025, 16:39
Reviewer Update
and you know whats the funny part about all this - i have been with the company for 8 years and this is the service i get!!!