Subscription is a dismal Failure.

I was in the process of signing up with Afrihost and followed the correct procedure by formally canceling my existing service with another service provider. After agreeing to a debit order arrangement, I found that their agents were primarily effective only through WhatsApp, or most ineffective. I was then instructed by their agent to send an email to my previous provider requesting the release of the line and a change in my package. This made me question the role of their agents, as such tasks should typically be handled by the service provider itself. As a result, I promptly canceled my subscription before it was even activated.