1 reviews | Active since Oct 2014
Stop apologizing and start fixing!
Afrihost is the worst ISP that I have ever worked with! When you log a ticket they NEVER reply. When you phone in and ask for changes to be made the representative never do it, or when they do it, it will only be a day or two later. And do not even waste your time waiting for a manager to phone you back because they NEVER phone back, and when you phone you will never reach them. <br> <br> I am tired of your apologies. Do not apologize to me. Start performing. You treat your customers like **** and you do not care about customer service.<br> <br> I have tried to sort out my account and ADSL line for more than a month....and still Afrihost can not figure it out. <br> If you can not deliver, stop wasting your customers time and money! <br>
We are sorry for the problems you have had with your DSL line and the service we have provided.
Our team is going to contact you and assist with your query. There does look to be an intermittent fault with the line.
Please work with the team to get the issue resolved.
Regards
The Afrihost Team
Best regards,
We are sorry for the problems you have had with your DSL line and the service we have provided.
Our team is going to contact you and assist with your query. There does look to be an intermittent fault with the line.
Please work with the team to get the issue resolved.
Regards
The Afrihost Team
Best regards,
