NvdW
Nardus van der Watt
1 reviews | Active since Dec 2010
02 Jul 2015, 20:47
Still no response
I logged a complaint on the 26th of June about my account and the separate billing. <br> Till this morning I have no response. <br> I spoke to Simphiwe via Live Chat and he actually accuse me of not contacting Accounts. <br> Please refer to him and sort my problem out. <br> This boils down to poor service delivery.
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Afrihost.com's replyOfficial
03 Jul 2015, 09:52Hello Nohelp,
We've been unable to get hold of you due to incorrect contact details listed on the report and your account, please update them so we can contact you going forward.
We can't seem to track down a ticket ID on your account, it may be best to contact our Accounts department via mail.
You're more than welcome to forward your query to us via *** in the mean time.
Have a great weekend.
Regards
The Afrihost team
We've been unable to get hold of you due to incorrect contact details listed on the report and your account, please update them so we can contact you going forward.
We can't seem to track down a ticket ID on your account, it may be best to contact our Accounts department via mail.
You're more than welcome to forward your query to us via *** in the mean time.
Have a great weekend.
Regards
The Afrihost team
Best regards,
Afrihost.com's reply03 Jul 2015, 09:52
Official
Hello Nohelp,
We've been unable to get hold of you due to incorrect contact details listed on the report and your account, please update them so we can contact you going forward.
We can't seem to track down a ticket ID on your account, it may be best to contact our Accounts department via mail.
You're more than welcome to forward your query to us via *** in the mean time.
Have a great weekend.
Regards
The Afrihost team
We've been unable to get hold of you due to incorrect contact details listed on the report and your account, please update them so we can contact you going forward.
We can't seem to track down a ticket ID on your account, it may be best to contact our Accounts department via mail.
You're more than welcome to forward your query to us via *** in the mean time.
Have a great weekend.
Regards
The Afrihost team
Best regards,