*****ing money from my credit balance and bank account

I'm an Afrihost prepaid customer. Afrihost have been deducting R1's from my call credit and when I try to get any assistance, they deny all responsibility, act like they don't know what's going on, and blame everyone else. They then started deducting money from my Bank account too. Now they deducted R9 from my account balance. They say I must be aware and have authorised these transactions, then they blamed their Payment Provider and today they are blaming MTN saying that it is a known problem within MTN, who is THEIR partner not mine and they can't do anything about it. So Afrihost know that MTN are *****ing money from their customers but they won't help their customers in any way to resolve this. Complete disregard for any customer service or duty of care towards their customers, ********* and unprofessional behaviour. Imagine all the money they are making by *****ing R1's / R9's from large amounts of customers, most of whom are probably unaware or don't have the means to question or fight it. Afrihost, I will pursue this as you are *****ing from and de*****ing prepaid customers who probably struggle to even keep a cell phone running. My next step will be to create a web page documenting my experiences along with all the proof and collecting as many customer details as possible who have been affected by this and then as a larger group lodge a complaint with ICASA....for starters. It's time you took responsibility and supported your customers!