Stay far away!

Stay away! Lies all around here. When I signed up for fibre, I was told 24 hours for activation. Note that fibre is already installed, it just needs activation. On day 2, I had no help from them, and decided to contact Frogfoot myself to follow up on the order. Frogfoot informed me that they have sent communication to Afrihost to request a new image of the ONT. This was never communicated to me. So I sent it directly to Frogfoot.

At first Afrihost said 24 hours, then it became 24 - 72 hours. Today it became 3-5 days. What's next? weeks?

The staff is extremely unhelpful, providing generic answers and no effort at all to follow up. I am once again left to call frogfoot myself to follow up.

To top this, they have debited my account with the full premium, yet I still do not have any connection.