Stay away from Afrihost and VUMATEL

Afrihost, I am so disgusted with your pathetic service that I will happily tell every stranger to stay away from your company. On the 4th of January, I requested that you reset my connection as I had a terrible connection - again. Don't know WHAT you did but my line has been dead since. 2 calls - and 2 different refs nos - and STILL NOTHING. You escalated my query - twice!! No-one even bothers following up. VUMATEL is "missing in action" - not a peep since the initial messages to say that they received the refs' nos. In the meantime, I've been without fibre for 18 days, AND OUT OF POCKET. And now I have to work late (and this whole weekend) in an empty factory, ALONE in an industrial area, IN CONTRAVENTION OF THE LOCK-DOWN LAWS, - because I don't have the fibre at home that I paid for!!! OF COURSE, YOU GOT YOUR MONEY!!!! WHY WOULD YOU CARE????