JN
Johan NaudAA(C)
1 reviews | Active since Nov 2009
07 Jul 2015, 11:52
SLOW SPEED EVERYDAY
Afrihost is deteriorating rapidly. Internet speeds are slow everyday with a silly notice on the website stating that they know it, are working on it but have no idea when it will be fixed.<br> <br> This has been going on for months now as also stated on [URL Removed]<br> <br> Do you give refunds in relation to the service one are getting?<br> <br>
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Afrihost.com's replyOfficial
07 Jul 2015, 16:42Hello b1ayd,
Thanks for taking our call earlier. Sorry to hear that you aren't seeing the best experience with us.
As discussed, we'd like to run some tests to see if any possible tweaks can be done to provide you with a better service. If you could, please complete a few speedtests, a traceroute and a ping test with any available accounts you have.
Please mail this through to *** and we can advise further.
Regards
The Afrihost team
Thanks for taking our call earlier. Sorry to hear that you aren't seeing the best experience with us.
As discussed, we'd like to run some tests to see if any possible tweaks can be done to provide you with a better service. If you could, please complete a few speedtests, a traceroute and a ping test with any available accounts you have.
Please mail this through to *** and we can advise further.
Regards
The Afrihost team
Best regards,
Afrihost.com's reply07 Jul 2015, 16:42
Official
Hello b1ayd,
Thanks for taking our call earlier. Sorry to hear that you aren't seeing the best experience with us.
As discussed, we'd like to run some tests to see if any possible tweaks can be done to provide you with a better service. If you could, please complete a few speedtests, a traceroute and a ping test with any available accounts you have.
Please mail this through to *** and we can advise further.
Regards
The Afrihost team
Thanks for taking our call earlier. Sorry to hear that you aren't seeing the best experience with us.
As discussed, we'd like to run some tests to see if any possible tweaks can be done to provide you with a better service. If you could, please complete a few speedtests, a traceroute and a ping test with any available accounts you have.
Please mail this through to *** and we can advise further.
Regards
The Afrihost team
Best regards,