Slow Speed And Disgusting Support

Ok. I feel as if I am just one among many. Afrihost sells an internet option of 100Mbps...however...when you complain that you do not get said speed, they then add - well that is not a guaranteed speed, actually it is anything from 10Mbps to 100Mbps... Strange how they do not tell you this when you order the package. And when you suggest that maybe you should downgrade...they go off and say that then you will not get uncapped (even when their lower package clearly says 'UNCAPPED' and that after a certain amount of data your speed will be REALLY SLOW... I have used Afrihost for hosting of domains, and in this they are unparalleled, but LTE?????????????????? Looking at the number of complaints, maybe they should try an alternative supplier other than MTN (which we know are useless) or Telkom (who really do not have decent options through Afrihost. I am limited where I stay and for what I need and am forced to accept this sub-standard service - I would take something else if there such an option. Thank goodness I chose month to month...