SLOW INTERNET .... unresolved for over a month

towards the end of February 2015 my internet line started slowing down and has been steadily getting worse since then <br> 1. I logged a call on the self help portal which was resolved the next day. actually closed with out being resolved this happened twice<br> 2. i then called and was told that it was the line and call would be opened with telkom (afrihost manages this as well) telkom then did work at the exchange box apparently. but the issue still persisisted.<br> 3. I then confirmed with Afrihost on the self help portal, telephonically and and responded to SMS's to rate service that the issue was not resolved this was not 13 days ago. and here we are no resolution<br> <br> Latest speed test results<br> <br> Last Result:<br> Download Speed: 423 kbps (52.9 KB/sec transfer rate)<br> Upload Speed: 141 kbps (17.6 KB/sec transfer rate)<br> Latency: 679 ms<br> 4/9/2015, 8:16:22 PM