Shocking, Shocking terrible service Afrihost

Shocking, Shocking terrible service Afrihost. I have been now with Afrihost Since October 2017 when I purchased Fiber and was promised Fiber in early Feb 2018 which ok I understood I had to wait for. In the beginning of Feb I called Afrihost and they could not give me a date when the fiber will be installed.I then contacted Vumatel whom at least told me that the Fiber will only go live end of March 2018.Mid March 2018 Vumatel installed my line. 2 Week ago I picked up issues and reported with Afrihost(Via all platforms ,Live Chat,WhatsApp,SMS “HELP”Request a call back and Submit a Support Ticket).Afrihost did not try and contact me besides the automated response which advise they attending to the ticket- High Priority . I have even called Vumatel to see if I can sort this out but they said the issue is not with Vumatel. I am getting no response from Afrihost and Minimal from Vumatel. I just want stable Fiber. Either management is not aware or they do not care but their after sales service is shock and not existing. Hopefully, they will respond to this otherwise, I think it is us a consumers responsibility to stand together and shut them down for good.