Shocking service im cancelling Afrihost

I have a 50mps line with Afrihost for bout two years or so. I recently received an SMS that I will be upgraded for two months for free as a result of the lockdown period. I called the call held on for 35 minutes spoke to Thabang call got cut and he called me back call got cut again and he did not bother. I called again and spoke to Godfrey and he put me on hold ...Im holding for 20 minutes as Im speaking. I think he went on lunch. I will be putting this on my twitter account but definitely cancelling. I have never missed any monthly payment. False advertising and shocking service.