Shocking service from Afrihost

I was on Level 7 and moved over to Afrihost a week ago. My line was off since a week ago and if you need some assistance, they take forever to come back to you.

There is an activation on the line, that everytime you need to plag a divice on the line, then you need to activate the line all over again.

As soon as you try to activaten then your line speed drops to about 27meg/s, instead of the 250meg that I pay for. As soon as you request the line activation, the you need to wait sometimes more than 6 hours to receive an activation OTP. You just don't get the OTP, you need to ask again the following morning. You can send it 20 times, you can forget about the OTP.

If you try to get hold of them on Whatsapp, then they take forever to answer you. If they answer you, then it take forever to be assist, then the system wil send you this messages on whatsap like, "are you still there", or "I understand you may need a bit more time to get back to me. Once you're ready to continue this chat, please message us back and we'll do our best to assist you."

This messages let it looks like you are taking your time to get back to them, but somewehre long the ranch, they taking there time to respons.

I will never tell anybody to go to Afrihost. I will be to afraid that they will shout at mee for the bad service.