RL
Rudi L

1 reviews | Active since Apr 2013

09 Nov 2015, 20:50

Service Slower Than their Line Speed

Pure Headache of Joy Not Internet Joy !!! 10 Emails later and still no response your service is slower than the line speed you can provide!!! Please note I will try my best by paying you at the end of the month.Ticket ID: ZUB-***6 from the 28th of September, now try your best before Christmas as it is around the corner. Do take a nice laugh about your service and company when reading this as this is exactly what you are a big fat Joke to the other company's and clients out there, I am tempted of proving it but will allow you to correct your service for the last time this year. 5 Compliments out of 31 clients on page 1 alone really a bad Image but I know exactly why. I am not mentioning names here as there are to many to type down not enough space Ha Ha Ha Another Good Chuckle Hey...<br> Ticket ID: ZUB-***6<br> Ticket ID: FNH-***8<br> Thank You for your Fast and Efficient response.

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Replies (1)
Afrihost.com
Afrihost.com's reply13 Nov 2015, 14:37
Official
Hello rudipet,

Hi Rudi,

We are sorry to hear about your ongoing trouble regarding your connection.

We have investigated the matter and we can see that there is a serious problem on your DSL line. A fault has been logged with Telkom 3 days ago and has been escalated with Telkom. We will follow up and make sure that your issue gets resolved as quickly as possible.

Please feel free to contact us on *** should you require any further information or assistance.

Regards,
The Afrihost Team