Service provider with ********** service

<p>All I can say is stay away from Afrihost. </p> <p> </p> <p>Behind the slick nice looking website and the very friendly call center it the general attitude that they just don't care and no-one seems to have a qlue.</p> <p>Every technician you speak to has conflicting information. If you ever ask to speak to a manager they will put you on hold (the line goes completely dead) for 15-20 minutes only to tell you that no managers are availible.</p> <p> </p> <p>All I need is a working POP mail server with few aliases. However to achive this I have needed to change the packages 4 time, each time on advise from the call center. Even when they can achive this it is not a alias as was promised before signing up, it is a different package with mailboxes and forwarders set up.</p> <p> </p> <p>It took me about 2 months of trying to accutally speak to a manager, Nicole, always friendly does not answer future emails, and getting hold of her seems imposible.</p> <p> </p> <p>I have spent more than 4 hours on the phone to Afrihost over the last month and still I have mail flow issues.</p> <p> </p> <p>Help SMS is a great idea but they only try to phone back once (3 rings), usually at 18:00 just as you are trying to prepair dinner for your family. Emailing support is no different.</p> <p> </p> <p>Online chat is useless, they do not even log the information on their system and they seem to be in a different department and not able to escalate the problem,</p> <p> </p> <p> </p>