Service issues

<p>I have a problem with the internet mbps. I currently have a 4m line. I email the service provider for support and they reply with a list of instructions to follow. Upon following the instructions it works for a few hours and the speed drops. Im on inclusive package. Yet the technician instructed me to contact telkom where it is the job of the technician to get to the bottom of the problem. Always getting instructions and nothing further, on average i have a connection of 0.820mpbs speed, which is highly unacceptable.</p> <p>I am highly dissatisfied with this service and quality if the isp. </p>