service delivery

Recently change my data package from TELKOM to MTN thru Afrihost and ever sins the service is so bad that they bull****ting me. They had an ticket open and after 24 hours they closed it and I'm still sitting with server speeds of 0 %, their what's-app page only works if it wants. But wat is expected from companies caring more about their B-BBBEEEE STATUS than their clients. The owners is now millionaire's and forgetting who help to grow them to that wealth.