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I app**** for a LTE sim card on the 24th of last month. I added my daughter as the person to receive the delivery. A day or two later they call her and she informs them that she lost her ID but she has her certified copy and an affidavit, the consultant says it is fine. Then silence for a few days.

Day 8 after I made the order, I call to find out what happened to the delivery, only now, I called, and only after I called, do they tell me that the issue is the lost ID number. So nobody was going to call me until I called in.

So we arrange to have a different person to receive the delivery, we provide the details of the person and we even get a reference number to confirm that the details will be change. here is the ref number: #OJN-***7.

Today I get call and I am told I must go send an email for the delivery person, as they still have the initial person. They then called my daughter to tell her that they have escalate the ID issue.

Mind you, I have already been for last month and this month, for a service I am not using and a service that is not even active.

Afrihost if the sim is not delivered tomorrow, please cancel and return my funds. Nobody is going to refund my time and money that I am using to chase about with.