CG
Chante G

1 reviews | Active since Jun 2014

15 Apr 2019, 09:28

SAY NO TO AFRIHOST

What can one say... one cant really complain about service as there ain't no service.

We received our Fibre in January, 2 days after installation there was already a huge issue with our internet, either totally off or so weak that we have to switch it off just to search something.

As one cannot call to resolve issues on weekends, one need to log a request for a call and then WAAAAIT....

In February we had the same problem, our line drops so bad that the internet shows Limited...

This passed weekend, was nothing new... but this time, dealing with someone on Whatsapp that dont even reply to your messages... then to a Jackson that phoned, he tried to assist but keep on rebooting the router is not the way to solve things... then to a VERY arrogant Jan... basically telling us there is no problem and that we should just leave it it will get better...

I want this system removed and cancelled with NOOOOOO penalty cost, I cannot struggle like this and pay for something that is useless....

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