SM
Siphesihle M

1 reviews | Active since Jul 2013

04 Jul 2025, 14:50

Roseline, Pearl and Wendy!!! True Stars at Afrihost!

After a frustrating experience with a previous Afrihost representative, I was fortunate enough to be assisted by Roseline, Pearl, and Wendy and what a difference they made!

Each of them handled my issue with professionalism, empathy, and urgency. Roseline was incredibly understanding and made me feel heard from the start and her Manager is an absolute legend I’m grateful. Pearl was attentive, patient, and ensured the matter was followed up properly. Wendy tied everything together with her calm, solution driven approach and ensured I left the interaction satisfied and valued as a customer.

The Development Department went above and beyond to correct what could’ve been a negative experience and truly embodied what great customer service should look like. Thanks to them, my trust in Afrihost has been restored.

These three ladies are an asset to the company, and I hope their efforts are recognised they truly deserve it, I really mean it!

Highly impressed and grateful

0
Replies (0)