********** for months

<p> I've been a loyal afrihost client for quite some time now, and when Afrihost changed their Afrihost + subscriptions, I happily re-joined as I enjoyed the double data received in the past. I noticed that I had not been receiving double data since October 2015 (when I re-joined), and when I queired I was told that I had to specifically tell them to double my data - which had not been the case in the past. So basically I had been paying for a service since October 2015, but have not been enjoying the benefits thereof (except the 500mg promo data). The consultant I spoke to advised that I request a refund, and upon speaking to the accounts department, my request was declined. Why did no-one come back to me to enquire why I hadn't activated the double data (for which i'm paying)? Afrihost is quite good with follwoing up why you have not connected to the network (for 8hrs). So why take money when you can see that the benefit hasn't been activated? Also, my main account number should be default be the number to which the double data is linked to, as the other number is only linked to the promo service. I could go on and on..... but I'm sure Afrihost knows that they've conned me for the past 8 months, and don't have the decency to refund me!</p>