Ridiculously poor service provision by Afrihost.

Wow a new low point. Eventually after a debacle received my router. Had service for 5 days and then spent the weekend without service. Checked in on the whatsapp line and apparently I had moved! Unlocked my sim only to be blocked again last night. Contacted Afrihost AGAIN this morning. Internet on for a short while and would you not know it. SIM BLOCKED AGAIN. HOW AM I TO WORK FROM HOME WITHOUT SERVICE. I HAVE NOT MOVED. CAN WE JUST GET IT RIGHT NOW PLEASE.