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willie W

1 reviews | Active since Mar 2009

07 Sept 2015, 11:01

Respect the client or say goodbye....

The driver that just delivered my new sim was the most rudest and most unprofessional person I have ever met in my life. for the amount of money I spend a month with afrihost I expect courteous and professional people to assist me. He was back chatting me and giving me, the valuable client, attitude in the most unprofessional way possible. Who does he think I am? a street vendor trying to sell him sun glasses? I receive at least 3 deliveries a week from courier companies, and never, have I been treated like this before. totally disgusted and disappointed.

0
Replies (1)
Afrihost.com
Afrihost.com's reply07 Sept 2015, 12:52
Official
Hello willieww,

Thank you for taking the time to attend our call earlier today.

From our side we will be investigating the incident with the Courier Company, and the Courier in question to determine what exact circumstances of the incident and how similar instances can be avoided in future.

If you have any questions or queries with regards to the above query, you are welcome to contact us directly via ***.

Kind Regards,

The Afrihost Team.