Really bad service Telkom/Afrihost

<p>I am really so disappointed and frustrated with the service I have been getting from Telkom and Afrihost!</p> <p> </p> <p>Me and my husband have been struggling for months now to get connection between the two of you! We are currently paying for Afrihost and Telkom???? For what?????????</p> <p> </p> <p>1. We had Telkom come out to install a line, which they did</p> <p>2. The line was then placed in a holding pool and migrated</p> <p>3. Afrihost confirmed that all was in order</p> <p>4. Telkom confirmed that all was in order</p> <p>5. We bought a router (D-Link), did the whole setup but it’s still not working</p> <p>6. We were told that the router could be faulty, we tested it with another account and it is working.</p> <p>7. I spoke to Steven at Afrihost and another 2 gentlemen, with them we repeated the D-Link setup 3 times and we were ask to reset the router another 3 times. With Telkom we repeated this process as well!</p> <p> </p> <p> </p> <p>What now????</p> <p> </p> <p>Can we please get assistance??? You cannot just keep passing the bucket!!!! At the end of the day we are not getting any solutions............... I cannot just keep paying every month for something that is not working!! Send someone out to come and assist us, how hard can it be to provide your customers with good sevice???</p> <p> </p> <p>This is really not on!!</p>