Really bad and this was a client that needed you

placed an order with them for a secondary line on the 25th May, only had the line installed the 3rd of July. Then I was not informed I needed to get a router, they ordered one and it was due to be delivered the 8th of July 2024, guess what, the delivery was returned to the warehouse and when I contacted Afrihost I was told I need to contact the delivery company.

I made over a R1000 worth of mobile data because I've been working from home only for Afrihost to send me another email saying that they need to have an fibre manually installed. I told the consultant it was installed already and she responded with 'noted'. Wow, customer service.