1 reviews | Active since Mar 2020
Read the Hello Peter Reviews before trying Afrihost.
So the newest issue from Afrihost is holding a domain of mine hostage after wrongly billing / demanding payment for a completely different item. Furthermore, the business they have wrongly billed can not currently simply pay absurd bills seeing as it's been brought to a halt by the lockdown. I have tried engaging with them for three weeks now. The support staff, specifically a Richard, simply bounces me around. The issue has actually been escalated (code QUV-***7) to management but they simply don't engage with clients or lie about getting back to them. Today I was informed again that the supervisor will contact me. Still waiting. This company has 3 338 1 Star ratings on Hello Peter and 963 2 Star ratings on Hello Peter. They have a current trust index rating of 1.9 out of 10. Why am I still with them? I have a spread portfolio with multiple businesses/clients and it's not as simple as just moving everything immediately. It is arguably becoming the worst service provider in the country and I encourage everyone to read up about them on Hello Peter before considering them as a service provider.
