R750 ******

So as we know lockdown hit a lot of people hard including me I lost my job and was unable to pay my Afrihost account but I made another plan and paid it on the 23rd of January(over R750) , now keep in mind that they cut my internet off from the 5th of January up untill I paid them and also this is a month to month agreement, yesterday (1st of February) I get an sms stating I that I need to pay them again or they will suspend my account on the 3rd of February so I called them to find out why I owe them again and they told me that the amount I paid was for the period of January and they debit only from the 1st of every month to the end so I paid over R750 for 10 days of internet and now I have to pay amount R733 for February, I feel like I am cheated out of money amd they have done me in, I will never recommend them to anyone ever again. Also my router that I got from them broke so I wanted to exchange the unit but can't because of their covid regulations so I had to buy one myself