Pure internet troubles

What is the point of Afrihost and the service you provide if you guys never can do anything and rely on telkom, there seems to be no service level agreement, there are never any turnaround times,im experiencing the same problem I did over and over and over in the past year,the last time it took 5 months, how long do you plan on taking my money and making me wait this time while you guys \manage my line"";15/10/12 10:10;5;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;783269;720859;4;2;0;0;0;0;2;NULL;NULL;NULL;15/09/06 11:42;15/10/08 17:44;Terrible After Sales Service;;;***;HI <br> <br> My Philips razor stopped working after a year and a half. It has a 2 year guaranty. I took it in to Makro in Germiston where i bought it from and it was confirmed delivered to Philips the next morning. I marked it as urgent as i don't have another shaver and cannot use a non electric shaver and need to be cleanly shaven for work. Despite this it is now more than 4 weeks and i finally heard from Makro to say that Philips is out of parts and I must wait with no indication when it will be ready<br> <br> Does Philips expect me to buy another shaver until they fix something that is under guarantee? Furthermore if there are no parts and a client marks something as urgent, at least have the decency to let the client know that they are out of parts, and surely you make a plan for the client. If you cant fix them something in reasonable period and it is under guarantee, then replace it! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;904458;690067;14;5;0;1;0;0;5;NULL;NULL;NULL;15/10/08 19:38;15/10/08 17:44;cashiers are also humans who have lives too;;Rebs;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;755470;28;1;2;0;1;0;0;2;NULL;NULL;NULL;15/10/08 19:34;15/10/08 17:47;ABSA - Customer orientated or capitalistic?;8,81E+12;;***;Good Day<br> <br> I have been considering moving my cheque account to ABSA, however, while doing research on ABSA, I noticed the amount of negative reviews posted on Hello Peter. What was more alarming to me was the generic responses from ABSA to the complaints posted. All replies to complaints have the same generic \COPY & PASTE\"" reply as shown below:<br> <br> Dear Customer<br> <br> Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.<br> <br> Kind regards<br> ***x ***x<br> Group Customer Care<br> Absa Bank Ltd<br> <br> <br> I would like to know what are ABSA's thoughts on this subject? Bearing in mind that other banks and companies whom have complaints against them"