1 reviews | Active since May 2017

08 May 2017, 21:21

Pure Internet... Screaming and crying

<p>27.30 minutes. That's how long I held on for. </p> <p>19:32 is when I started my call to Afrihost. </p> <p>19:59 was when the support agent answered. </p> <p>20:00 was the time I heard 2 beeps and silence. </p> <p> </p> <p>Afrihost... Congratulations, you're THE WORST ISP. </p> <p>Premium accounts? I don't think you guys know the meaning of premium. I've had the worst premium Internet in the couple of months, it'll make 56k look like fibre. </p> <p>Support... Non existent, they have now blamed everything from Telkom (Afrihost manages my line) to my devices. You'd expect a support staff member to see and say "wow, there are port issues, let me contact Telkom and find out what's happening". No, let's throw stats at the client and hope they deal with it. But hey, Afrihost... Pure Internet Joy! </p> <p>I'd like to get a refund as I don't get the service I paid for, but Afrihost made it pretty clear, they won't even give me the service I paid for, let alone a refund. </p> <p> </p> <p>Thanks Afrihost, never... Again. The rating stars on this site can't go into a minus, which is sad... Cause that's where I suggest Afrihost to be... </p> <p> </p>

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