Pure internet hell

Short and sweet: it's taken over a month and my FTTH has not yet been activated to my satisfaction (although I've been connected for some time my fibre performs worse than Vodacom's edge and I'm unable to use many common websites) And this after after 9 call back smses (most of which were honoured but non of which sorted out the problem), over 3.5hrs consecutive hrs on the phone and 7 emails complaining (not a single.one responded to).